as we move towards cleaning more windows with the water-fed pole method

Exciting changes are afoot

Over the coming months, we will be increasing our capacity to provide window cleaning via the water-fed pole method (WFP; also known as the Reach and Wash Method), kitting out our vans with the necessary, state of the art equipment.

And, while we will continue to offer traditional cleans where appropriate we will also begin to transition towards using the WFP approach for a larger proportion of cleans.

What is the water-fed pole method?

Water fed pole systems use ultra pure water, fed through an extendable, telescopic pole with a brush to clean windows from the ground.

Benefits of the Water-Fed Pole Method

  • improved safety for our staff while also reducing work-related wear and tear on their bodies (traditional window cleaning is risky and hard physical work!)

  • improved clean efficiency

  • more effective cleaning of frames

  • the ability to clean hard to reach windows e.g. dormer windows or those above conservatories

What does this mean for me?

The roll out of the WFP method across the round will happen gradually over the next few months.

We will assess each job individually and decide on the most appropriate and effective method for window cleaning at the property.

Wherever possible, we will transfer our existing window cleaning customers over to a WFP clean. Occasionally, a mix of methods may be best.

Will the price of my clean increase?

There will be no increase in price if you are transitioned to a WFP clean.

Will the frequency of my clean need to change?

The frequency of your clean will stay the same.

Will the quality of my clean change?

The WFP method is popular for a reason - it’s effective! We trust that you will see no difference in the quality of your clean. If anything, you’ll see improvement in the finish of your frames.

Happiness Guaranteed

As always, we remain committed to providing outstanding cleans and excellent customer service. All cleans will remain covered by our guarantee so if you’re ever not satisfied with a job we have done, simply let us know within 24 hours and we will come back and make good, no questions asked.